Marketing Manager, Non-voice BPO
Shilpa completed her graduation in Commerce from the University of Calcutta in 2012, however, being with her interests for working as a freelancer in different International BPO projects she started her journey as a project manager in Cybertoss. She was promoted to the head of the non-voice BPO process and Marketing Head of the sector. She is excellent with her client communication skills and always covers up projects with her team is a very professional manner.
Shilpa is married to Mr. Jitesh Patel, a lovely, responsible person and the couple has a cute son Darshit. Shilpa loves to listen to folk, country and soul music and very much passionate about her family. She is equally responsible for her work and her team; as she says, “My team is my extended family and I would love to care, nourish and bring up them as my offsprings”.